Privacy policy

Last updated: August 13, 2026

PawVerna collects and uses personal information only as needed to operate this store, fulfill orders, prevent fraud, and provide customer support.

INFORMATION WE COLLECT

We may receive your name, email address, phone number, shipping and billing address, order details, messages you send, and limited device, cookie, and browsing information.

PAYMENT INFORMATION

Payments are processed by PayPal and the payment options displayed at checkout. PawVerna does not receive your complete card number. Payment providers process information under their own privacy terms.

HOW WE USE INFORMATION

We use information to process and deliver orders, send confirmations and tracking, answer questions, handle claims and refunds, maintain security, prevent fraud, comply with legal obligations, and understand basic shop performance.

WHO MAY PROCESS INFORMATION

Big Cartel hosts the storefront and order system. PayPal and other displayed payment providers process payments. Fulfillment partners, shipping carriers, fraud-prevention services, and connected service providers may process the information required to complete an order or support the shop.

Necessary cookies support the cart, checkout, security, and core shop functions. Additional technologies may be used for performance or fraud prevention where permitted.

RETENTION AND SECURITY

We keep information only as long as reasonably needed for orders, support, recordkeeping, legal obligations, and dispute prevention. We use appropriate safeguards, but no online system can guarantee absolute security.

YOUR CHOICES

Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of personal information. Email josefisher001@gmail.com with the subject “Privacy request” and use the email address connected to your order. We may need to verify your identity before completing a request.

We update this policy when our services or data practices materially change.